Are You Effectively Communicating To Your Customers During A Crisis?

communicate during a crisis

Change. Heraclitus, an ancient Greek philosopher, is credited with saying “The only constant in life is change.” While this is generally considered true, particularly in these technology-infused times, change is not constant. It sometimes comes in disruptive leaps and bounds. We’re in one of those times today. In last month’s blog post about Business Communication […]

Working From Home With Kids | #WFHWK

Kelly Mallozzi print media centr

In the eternally wise words of The Fresh Prince of Bel Air… “Now this is a story all about how my life got flipped-turned upside down.” (Thank you https://www.azlyrics.com/) There is no other way to say this than that we are living in strange and challenging times. The COVID-19 virus, from the professional perspective, means […]

Winning Print Customers by Losing the Print Pitch

Podcasts From The Printerverse launched two new series at the end of 2019 that you should be paying attention to. The #PrinterChatPodcast features Will Crabtree, Owner of TampaPrinter.com, and Jamie McLennan, Creative Print Strategist at DMR Graphics, and we discuss the boots-on-the-ground business of print. Print Buying #UKvUSA is an ongoing discussion/debate between me and […]

Are You Selling Print Like It’s 1989?

are you selling print like it's 1989?

In 1989 fax machines were state of the art communications. America Online was still in its early years. Batman was playing in the movie theaters, rejuvenating the superhero genre and reestablishing the Batman brand. Tiananmen Square and the Berlin Wall were in the news. People read their monthly trade journals, went to trade shows, and relied on their […]

One Day or Day One?

My sister in law is the luckiest person I know when it comes to winning radio contests. Concerts, movie passes, you name it. And when she called me a month ago to tell me that she had won tickets to see Oprah at the Barclay Center in Brooklyn, some of that luck rubbed right off […]

2020 CMYK Manifesto: Research, Regroup, Relax, Reinvent

Greeting Citizens of The Printerverse and welcome to a New Year! My role as your Intergalactic Ambassador gives me a pretty unique vantage point since it allows me to be able to meet with, speak to and learn from so many of you out there each year. This annual post is my contribution to the […]

Earning Trust is a Marketing Imperative

earn trust

Trust. It’s a big topic in the marketing world right now. Google search on brand or marketing trust or “brand trust” and “marketing trust” over the past few months and you’ll see articles in websites like Forbes, AdAge, TechCrunch, Business2Community, and Social Media Examiner.  A combination of data security concerns and the political climate may […]

Is Your Marketing Program as Attention-Grabbing as a Tricorn Hat?

Create a three-cornered marketing communications powerhouse to open doors, get recognized, and make yourself indispensable. I am a huge believer in print plus email as a powerhouse marketing combination, and I write about that topic a lot. When you add a third element, you become irresistible. Adding a third marketing channel to your powerhouse combo […]

Baby How You Feelin’? Is it Good as Hell?

It’s a new year. And I love New Year for the opportunities it presents. Renewal. Focus. Setting Goals. Deciding what needs to change and then planning for how to manifest it. You need look no further than a gym in these first few weeks to see that nearly everyone seeks to improve in some way. […]

2019: A Year of Setbacks, Comebacks, and Givebacks for Print

Greetings Citizens of the Printerverse! It’s almost time to close the books on 2019 which means it’s a perfect opportunity to look back at some of the subjects that drove discussions in the Printerverse this year, and what we can learn from them moving forward. Setbacks While some manufacturers may have reason to boast about […]

Helping Customers Improve Their Game and Other Advice from the Trenches

Remember the 1988 romantic comedy Bull Durham? Every season baseball groupie Annie Savoy adopts a single-A league player from the Durham Bulls as her project, to improve, using her own homegrown rules. Like Annie, every year I, too, take on a project (just the business part, NOT the romantic side!). It’s a passion project that […]

2019: The Year Of____________________????

It was the best of times; it was the worst of times. It was downright Dickensian, 2019 was. BEST OF TIMES: A dream I had had when Project Peacock was born came true.  I got to participate in all but the LA one. I truly believe that happened in part because I very clearly stated […]