Offer Direct Mail Retargeting to Your Clients

Most visitors to come, view one or a few pages, and go away. These website visitors are anonymous – their identities are unknown. For a business-to-business website, it is common for <1% of website visitors to fill out a form and reach out. 3% would be considered a good conversion rate. In the best case, […]

How to Automate Direct Mail For Your Customers

automate direct mail for your customers

Last year I wrote about how print technologies are integrating with other digital marketing technology tools. While these technologies are becoming more mature and easier to implement, they still are not commonly used. There are two primary ways that digital marketing technologies can automate direct mail: Creating the list Behavior-Based Direct Mail Automate Direct Mail […]

Help Your Customers Improve Their Content Marketing Results with Print

print improves content marketing results

Content marketing started as an industry buzz word that has continued to gain popularity over the last decade. While it is usually associated with digital marketing, it is commonly accepted that John Deere’s print magazine The Furrow, in 1895. (No, that’s not a typo. Content marketing has been around for at least 125 years now.) […]

Say Bye-Bye to #BlackFriday and Hello to Print Opportunity

Black Friday sales and marketing strategy

For as long as I can remember, the day after Thanksgiving in the U.S. has been the Olympics of retail shopping in malls and stores. When the clock strikes 5 am (or some ungodly hour before dawn) thousands of in-store shoppers go gang-busters for doorbuster deals on electronics, winter clothing, holiday gifts, and more. Stores […]

Why Digital Marketers Like Direct Mail to Close the Deal

Digital Marketers Like Direct Mail to Close the Deal

Back in the 1980s, I met my future and current wife who grew up in the family print business. I loved walking around the shop and seeing, and sometimes feeling (I couldn’t help myself!), all the cool jobs flowing through the printing and bindery processes. But I was a design engineer. My world was numbers. […]

Help Local Restaurants Get Their Marketing Message Delivered

Help Local Restaurants Get Their Marketing Message Delivered

A client had Thai food (my favorite!) dinner delivered to my home last Friday as a surprise thank you gift. (Yeah, I know. I’m lucky. We all could use customers like that.) The food was delivered in a plain brown paper bag with “Uber Eats” scribbled on the outside on the outside of it. Inside […]

Get Informed on Informed Delivery and Other Direct Mail Enhancing Opportunities

what is informed delivery from the USPS

Take a deeper dive into Informed Delivery and other direct mail enhancing opportunities that are available, and profitable! Topics covered: • How Informed Delivery works (the nuts and bolts) • Successful actions when launching direct mail with Informed Delivery • Leveraging Informed Delivery for increased campaign engagement • Postage Promotions for Informed Delivery • Do […]

Shopping in the Time of Corona: How Print and Tech Give Retail a Lifeline

Most of us are living very different lives than we were a few months ago. Even though the priorities in the grand scheme of things are stopping the spread of the virus, keeping people safe, and caring for those who are sick, it’s OK to miss the little things. Some of mine are: strolling around […]

Help Clients Create Unique Customer Experiences

help clients create unique customer experiences

Years ago when I was on the small initial team developing a brand new software product we hired someone to focus on integrating a help and learning system into the product. He immediately started talking about how we needed to integrate a new concept called human-centered design into the product.   After listening to his pitch […]

Make Friends With Your Client’s CRM to Improve Direct Mail Marketing

crm data driven direct mail

Send Personalized Direct Mail Using CRM Data Previously I wrote about four ways a commercial printer can Leverage Client CRM Data to Improve Print Sales. But despite the fact that CRM systems are extensively used across all industries and company sizes, only 46% of companies have widespread use of their CRM system. (Source: Forbes) This […]

Leverage Client CRM Data to Improve Print Sales

Leverage Client CRM Data

Customer Resource Management platforms have been around for over twenty-five years now, and seem to be everywhere. If you haven’t been implemented CRM, or given much thought about your clients’ use of CRM, why should you be concerned about it now?  You should pay attention to CRM because: 91% of businesses with over 10 employees […]

Nordstrom and J.Jill Profit Losses Due To Reduced Direct Mail Marketing

profit losses due to direct mail reduction

It’s easy to fall into the trap of thinking that digital marketing channels hold the keys to driving revenue in brick & mortar retail businesses. Relying on traditional marketing channels may seem archaic when you’re starting to feel like you are a legacy business. But moving off of the traditional marketing channels that you’re customers […]